European Human Capital Management Focus Day

20th January 2009
Hyatt Regency Birmingham

Transform global business performance through HCM

Programme

Transform global business performance through HCM

Focus Day Agenda20 January 2009 08:45 Delegate registration and refreshments 09:15 Welcome address and chairman's introduction Professor Andy Neely, Chairman, Centre for Business Performance, Cranfield University UK 09:30 Engaging and including staff with business critical goals Improving engagement through the unique NHS employee survey Working to make a difference through staff strategies Future Human Capital measures to include, motivate and improve standards Cheryl Lee, Director of HR, Medway NHS Foundation Trust 10:10 Focusing your staff on business performance management The power of performance... Creating meaning - using measures to ensure employee engagement Developing skills and capabilities - extracting insight from data Exploring the Performance Planning Value Chain Looking for connections - links between employee satisfaction, customer satisfaction and firm performance Professor Andy Neely, Chairman, Centre for Business Performance, Cranfield University UK 10:50 Morning refreshments 11:30 Workshop - Right-Sourcing: The role of HR in driving shareholder value The importance of core processes, capabilities, culture, and the external environment in sourcing decisions The role of HR in establishing right-sourcing readiness Linking right-sourcing to shareholder value Sven Ringling, Senior Partner, iProConHCM Vivion Cox, Senior Partner, iProConHCM 12:10 Workshop - If people are your greatest asset, know how to maximise it!!! This interactive session will help HCM and HR leaders understand how to implement world-class, yet practical, measurement solutions. Key topics include: Learn how to create and measure cost savings while driving up productivity Understand how to celebrate the impact of your Human Capital programs and not run from ROI discussions Learn how several market leading organisations measure and improve the impact of their Human Capital Management programmes Understand how to leverage technology to get the right metrics at your fingertips at the right time Kent Barnett, Founder and CEO, KnowledgeAdvisors Inc. 12:50 Networking buffet lunch 14:00 Identifying, developing and measuring human capital talent Assessment tactics to identify individuals for promotion and development Evaluating all parties involved in the talent process: employees, line managers and external coaches Measuring ROI through cross departmental working Jim Butcher, Deputy Director, Talent Management, Ministry of Defence UK 14:40 Workshop - Reducing Absence by Supporting Employees FirstCare and Coca-Cola Enterprises will reveal how working in partnership they have reduced absence through supporting employees from the 1st day of their absence. Using a real life case study the benefits of integrating Day 1 nurse advice with EAP services and immediate OH referrals will be presented Q&A session on practical steps to reduce absence and support employees Aaron Ross, Chief Executive, FirstCare Michele Asbury, HR Manager, Employee Relations, Coca-Cola Enterprises 15:20 Afternoon refreshments 15:40 Measuring staff performance and competencies for business effectiveness Gaining competitive advantage through understanding the profitability and skills of staff Performance management measures and analysis of findings from sales staff Which factors need to be improved to increase the performance of staff? Developing staff performance measures across all departments Wolfgang Binder, Director Human Resources Region Central Europe, Volvo Trucks Germany 16:20 Chairman's closing remarks Professor Andy Neely, Chairman, Centre for Business Performance, Cranfield University UK